Branded stays, zero friction at check-in.
A guest portal per stay with check-in instructions, house manual, Wi-Fi, recommendations and live messaging. Digital ID, deposits, smart-lock access and noise monitoring included.
Everything you need from guest experience, out of the box.
Branded guest portal
Check-in, house manual, Wi-Fi, local recommendations and live chat — under your brand, per stay.
Digital ID verification
Government-grade verification, damage deposit holds and contract signing before arrival.
Smart-lock & IoT
Access codes, noise monitoring, climate control — integrated with the lock vendors you already use.
Multilingual touchpoints
Every guest-facing surface speaks the guest's language, without you translating a thing.
Contracts & deposits
Digital rental agreements and refundable deposits handled inline — no side channels, no chasing.
Recommendations engine
Curated local tips per property with clickable bookings, commission-tracked where supported.
Self-check-in that feels personal.
Guests get one link. ID verification, agreement, deposit, access code and check-in instructions flow from it — in their language, at the right time.
- One link, full journey — no app install
- Verified identity before the access code is issued
- Pre-populated local tips and house manual
Calm guests, quiet nights.
Noise thresholds, access logs and live chat sit in the background. Issues route to field ops before they become complaints.
- Noise monitoring per property with guest-facing nudges
- Climate control inside your comfort and cost bounds
- In-stay live chat routed to the right agent or person
One pillar is useful. Together they run the business.
Ready to bring guest experience onto HOLM?
See HOLM in your portfolio in 30 minutes. We'll walk through your channels, properties and workflows live.