The AI property manager.
An AI operations team for small to large short-let operators.
HOLM runs guest communication, field operations, finance and growth — autonomous AI agents you supervise from one console.
Watch your business run itself.
Guest replies in seconds. Bookings confirmed before your team wakes up. Cleaners dispatched while you sleep. Not chat, not workflow — autonomous agents executing inside the policies you set, with every action logged and reversible.
This is the same live feed your team sees on the dashboard. Nothing in this widget is staged.
- 19:03guest:replyBerlin loft · late check-in requestResolved by Comms agent — 11s
- 19:01booking:newMallorca villa · 6 nightsAuto-confirmed, channel synced
- 18:58field:dispatchCleaning #2843 · Reykjavík apt 3BRouted to Maria — ETA 09:30
- 18:54finance:payoutOwner statement · Skala StaysGenerated, sent for review
One platform for every part of short-let operations.
HOLM replaces the spreadsheets, WhatsApp groups and point-solutions mid-sized operators stitch together — with AI agents that do the work and a console that keeps you in control.
Click a pillar or let it auto-cycle.
AI that answers to your policies.
HOLM is the only platform where every autonomous action sits inside guardrails you define. Define once, review exceptions, sleep at night.
- Per-property policies: tone of voice, pricing bounds, refund limits, quiet hours.
- Confidence-based handoff routes high-stakes decisions to you automatically.
- Every AI action is logged, auditable and reversible with one click.
- Oversight dashboard summarises what agents did on your behalf each day.
Three steps to an AI operations team.
No migration weekends, no rebuilding your playbooks from scratch. HOLM learns from your existing properties and takes over the work you don’t enjoy.
Connect your channels
Airbnb, Booking.com, Vrbo, direct bookings, payment processors, smart locks, accounting — our adapter layer brings them under one roof in hours, not quarters.
AI runs operations
Agents handle guest messages, assign cleaners, detect damage, reconcile finance, draft review responses and recommend prices — 24/7, in every language.
You supervise from one console
Exceptions come to you with context. Everything else happens inside the policies you set. One morning review replaces a full ops standup.
Benchmarks from operators already running on HOLM.
Results · live
“We went from three coordinators chasing cleaners on WhatsApp to one operator watching a dashboard. HOLM handles the 80% that used to drain our evenings — and asks us first on anything it shouldn't decide alone.”
Built to pass your compliance team’s checklist.
HOLM handles guest PII, payment data and owner finances. We built the platform for the procurement reviews you’re going to have, not the ones you already passed.
SOC 2 Type II
Independent audit of our security, availability and confidentiality controls.
GDPR by default
EU-hosted data, data-processing agreement on every account, right-to-erasure workflows.
Per-tenant isolation
Strict per-operator isolation at the database level — your data never touches another operator’s workload.
Auditable AI actions
Every agent decision is logged with inputs, outputs and policy reference. Reversible with one click.
SSO + role-based access
Google, Microsoft and SAML SSO. Granular roles for owners, coordinators, cleaners and accountants.
Encryption everywhere
AES-256 at rest, TLS 1.3 in transit, per-tenant KMS keys. Secrets never stored in plaintext.
Still wondering?
These are the ones operators ask us most often. Book a demo and bring your own.
Run your operations with an AI team.
See HOLM in your portfolio in 30 minutes. We'll walk through your channels, properties and workflows live.